We have prepared answers to most questions for you! If you have a question, please, use the search bar above to find the answer. If you didn’t manage to find the answer on your own, contact the Support Service in the chat. It is located on the bottom right corner of the page.

Using the program

ATAS Settings
Getting started
10
How to use ATAS on Mac
Password change
What Is the Difference Between Free trial and Live Accounts?
How to get Free trial access to ATAS?
Technical requirements
Installing and Running the Platform
Which server should I use?
Which account for trading and quotes is better to choose?
How to add АТАS to the firewall exceptions list
Can i use Atas on different computers?
Main window of the platform
11
Main windows of ATAS v5
The news module
Authorization window and platform version selection
Common Settings
Recommended Templates Gallery
Home tab
Settings Menu
“License Information” tab
Alerts
Statistics module
more articles →
Trade connection types and online quotes
24
Connecting to Rithmic
Connecting to GAIN Futures (OEC)
Connecting to CQG/Continuum
Connecting to Interactive Brokers
Connecting to Transaq Connector (Russian market only)
Connecting to T4 (CTS)
Connecting to NinjaTrader
Connecting to dxFeed
Connecting to MetaTrader 5
Connecting to TopstepTrader Account
more articles →
Demo datafeed
4
Demo CTS
Rithmic Demo Registration
GAIN Futures demo
IQfeed Demo
Additional platform settings
8
Time Zones (Time Zone Configuration)
Trading Platforms
Trading Commissions
Workspace Setting
Layout Settings
Hot Keys Configuration
Sound Settings
Changing the default location of the ATAS Platform folder
Instruments manager
4
Available instruments of cryptocurrencies exchanges
Instruments Manager
Instruments of the US market that are available in the ATAS platform
Available instruments of the Russian market in the ATAS platform
Windows and modules of the ATAS platform
Charts
13
Chart window
Charting
Chart Periods and Types
Chart Display Modes
Visual settings of the chart
Footprint Settings
Chart strategies
Scale, linked windows
Drawing Objects
Types of Chart Crosshairs. Navigation
more articles →
Smart DOM
5
Window Overview
General DOM Settings
Smart DOM Window Columns
Working with the SmartDOM Templates
Design mode
Trading tools
6
Chart Trader for cryptocurrency markets
Market Replay
Chart Trader
Trading functions Smart Dom
Automatic Exit Strategy
Portfolio Group
Indicators
236
Indicator settings window
Cluster Search
Cluster Statistics
Dynamic Levels
Market Profiles
Maximum Levels
Big Trades
Order Flow Indicator
Spread Volumes Indicator
Speed Of Tape
more articles →
Windows of the platform
5
Smart Tape
Windows arranging
Watchlist
Bid/Ask Tape
All Prices
Frequently Asked Questions
Payment
9
How can I pay for an АТАS license?
How to disable recurrent payments
How to pay the license in rubles (оnly for the Russian Market)
How can I request a refund?
What are the guarantees?
The payment is done, but I haven’t received ATAS access information by email! What shall I do?
Is it possible to pause (freeze) АТАS license?
Can I extend my АТАS license?
If I want to buy several licenses, can I count on additional discounts?
Connection
5
Can I connect demo and real at the same time?
Why can't I use ATAS Free trial more than once?
Where do I get ADataFeeder indicator for NinjaTrader? Can't find it...
Can I use ATAS SIM server to get real-time quotes?
Can I connect both CQG and Rithmic at the same time?
Trading
13
Could you recommend a broker to trade futures?
Why can't I close a trade through a Rithmic connection, and after a while, other open positions appear in ATAS?
What is an Iceberg order?
What is an OCO order?
What is a Continuous contract?
What is the difference between stop and stop-limit orders?
What do +++ and --- mean in the Smart Tape?
Something to keep in mind when using Exit Strategies
Why do trades open in ATAS when I’m using two trading platforms?
How do trades get to ATAS from another trading platform?
more articles →
Others
31
Do not display volume in the chart, which is in the cumulative delta, why?
Cannot install NET framework what can I do?
Why quotes in ATAS differ from the quotes in platform Quik?
I can't install platform update. What should I do?
Which instrument to choose to analyze Forex currency pairs?
Markers indicators on a Continuous contract are displayed incorrectly on the chart, how to fix it?
Can I trade the Forex market in ATAS?
Why when choosing a cluster type of chart are not visible value clusters in the crypto version?
Alerts in Telegram and Email
The PayPal payment page (White Screen) does not load. What should I do?
more articles →
Frequently occurring problems
3
Limited connections list
The local database is damaged.
Incorrect DOM indicators

Customer support service by UserEcho