The PayPal payment page (White Screen) does not load. What should I do?
Some of our users have encountered the problem of paying through PayPal.
After placing an order in your personal account, the payment page PayPal is not loaded.
We noticed that this happens to users living in the territory of the Russian Federation.
You can PayPal get around this restriction by using the free VPN app in your browser:
- OPERA: go to "Menu" – "Settings", to the "Security" tab, and check the box next to "Enable VPN"
- YANDEX: open the menu, then select "Add-ons". Scroll to the bottom of the page, and click on the "Catalog of extensions for Yandex.Browser". In the search, type "VPN". A list of the add-ons we need will appear.
- for MAC OS users you can install a VPN at this link
After activating the VPN plugin, try to pay for the order again.
Customer support service by UserEcho